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Please contact us on enquiries@sahihsalaam.com and we will answer your queries as soon as we can.
Profile
Common Questions regarding your Profile especially considering any items on your 3 main profile screens.
General
Questions which are not specifically aimed at a particular part of the website but more general in nature.
Matches
Questions regarding your matches, your Inbox and saying Salaam
MC
Questions that MCs commonly ask - about points system, user interaction, ratings and profile.
Interactions
Questions regarding user to user or user to MC interactions and sharing of information.
Payment
Questions regarding payment and subscription settings.
Messaging
Questions about Sahih Salaam messaging service and terms of use.
Why can't I change my Age?
Why can't I change my Height?
Why can't I change my Gender?
Why can't I change my Name?
How can I update details on my Profile page?
My picture is not uploading?
Why has my picture been removed?
What do Users or MCs see when they click on my Profile?
What is that Shield, Verification System on my Profile page?
Users who you haven't exchanged Salaam's with can only see a limited version of your first profile page and cannot see your pictures. Details about where you were born, whether you have any disabilities or your salary are also hidden. The other pages with your preferences and your likes and dislikes are hidden from a user until you both exchange Salaams. When you and your match have both exchanged Salaams - that means both you and your match have sent a Salaam to each other - then all your profile pages will be made available for your match to see. Everything you are able to see on your profile is exactly what is shown to your matches. Authentic Sahih Salaam MCs can see all of your profile page. They are the people who are actively searching to find you match so require your full information.
REGISTER NOW to see your matches
Free to register and create an account!*
*The free subscription allows you access to a limited version of Sahih Salaam. You will not be able to see or interact with any paying members, invite your matches to events or select an MC. If you are a paying member you can be assured that you will be speaking to authentic members only.
Free users can create their profile, talk to the Sahih Salaam support team and more. One payment is all it takes to unlock All our services (we don’t believe in ‘pay more to access more’). If you want to find out more, check the ‘About Us’ page, it has lots more details.
“To be an Authentic trustworthy companion to well intentioned individuals that offers our dependable hand in support throughout your life’s journey.”
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