To use our website, we ask you to provide us with personal information to give you a tailored service and find you the best possible partner. Examples of personal information includes your name, age, ethnicity and ethnic origin. We will never intentionally pass on this personal information to a third party. You’ve trusted us with your data and we fully intend to follow through with our promise.
Two types of personal information are gathered by us: personal and non-personal. Personal information relates to data that helps us identify you, the individual. Most of the time, but not always this will be explicitly provided by you, and for this reason you take sole responsibility for all the sensitive data you disclose.
We are clear: We don’t knowingly sell any data that would identify you. We only share data about you when it is necessary to provide our services, when the data is de-identified and aggregated, when you direct us to share it, or when required by law. Some examples of personal information we require you to provide are: full name, photo, date of birth, ethnicity, ethnic origin, home address, contact information, occupation, education, religion, hobbies, your partner preferences and financial information (to make and receive). So that we can provide you our service, and to deal with any information requests, queries or concerns you may have, a small number of authorised employees have access to this information, which will only be accessed if necessary. We will only use your financial information for the purpose of providing our services to you. To process your payments
in the most secure way possible, we use a payment service provider. We do not sell your financial information to any third parties. Sahih Salaam keep an audit of all changes, by users and employees to ensure that any unauthorised access can be traced and eliminate fraud or miss-use of sensitive information.
Some of your personal information is viewable by other members of Sahih Salaam. When you or any member is recommended to another member, that member can see basic details about you. Examples of personal information immediately viewable are your, name, age, religiousness and ethnicity. Other personal information such as your photo, contact details, education details and more are given only with your permission when you ‘Say Salaam’. When a Masi sends you a personal recommendation, they need to make an informed decision about compatibility – how well-suited is this person to you? A Masi can only do this if they are able to view all your personal information in order to make these recommendations as meaningful as possible. Therefore, they have access to all the information that makes up your personal profile. If a Masi decides to make a recommendation, then without your permission, only some of that information will be viewable to their client until you choose to
that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Sahih Salaam may share aggregated, de-identified data that does not identify you with partners and the public in a variety of ways, such as in the form of research, reports, facts and statistics. We may occasionally conduct surveys where we voluntarily ask our members to share their experiences or answer questions. This is to help us improve the service we offer you and gain a better understanding of what our members want. The results from these surveys are aggregated and with this we may produce statistics and other data sets that are put into the public domain. Responses are anonymous and individual member data will not be shared unless we have your express permission to do so.
Should you want to file a complaint about another user, Masi, employee or our Service, you can do this in several ways, as outlined below. We take all matters very seriously and encourage users to report any misconduct to Sahih Salaam immediately for further investigation. If you know that a users information is incorrect, please report that to Sahih Salaam, your Masi and the users Masi. If you are being approached inappropriately by a Masi, report this to us for immediate action. No Masi should recommend potential partners to you that are not on Sahih Salaam. If this happens, report it immediately. If you meet anyone that is not already a registered member of Sahih Salaam, we are not responsible for anything that happens as a result of your communication or meeting. No Masi is allowed to out themselves to you as a suitable suitor as
this violates the trust between Masi and user. Report any such advances to Sahih Salaam immediately.
Visitors and members contacting our website and/or its members do so at their own discretion and provide any such personal details requested at their own risk.
Whenever you contact Sahih Salaam for help, we collect your name and email address along with any additional information you provide in your request and store it. This is so that we can provide you with customer service and to improve the Sahih Salaam website. You can also contact Sahih Salaam through public forums such as Facebook, however, we cannot guarantee the privacy of your communication to us if you contact us through these channels.
You can opt-out of receiving weekly summaries, alerts or promotional emails by changing the notification preferences in your account settings.
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*The free subscription allows you access to a limited version of Sahih Salaam. You will not be able to see or interact with any paying members, invite your matches to events or select a Masi. If you are a paying member you can be assured that you will be speaking to authentic members only.
Free users can create their profile, talk to the Sahih Salaam support team and more. One payment is all it takes to unlock
All our services (we don’t believe in ‘pay more to access more’).
If you want to find out more, check the ‘About Us’ page, it has lots more details.
“To be an Authentic trustworthy companion to well intentioned individuals that offers our dependable hand in support throughout your life’s journey.”