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Help and Support

Please contact us on enquiries@sahihsalaam.com and we will answer your queries as soon as we can.

Profile

Common Questions regarding your Profile especially considering any items on your 3 main profile screens.

General

Questions which are not specifically aimed at a particular part of the website but more general in nature.

Matches

Questions regarding your matches, your Inbox and saying Salaam

Masi

Questions that Masis commonly ask - about points system, user interaction, ratings and profile.

Interactions

Questions regarding user to user or user to Masi interactions and sharing of information.

Payment

Questions regarding payment and subscription settings.

Messaging

Questions about Sahih Salaam messaging service and terms of use.

  • Can I register on behalf of someone on Sahih Salaam?
  • How can I contact Sahih Salaam if I have any issues?
  • What is the Notes section for?
  • How do I change my password?
  • What is the Masi referral code?
  • What is the User referral code?
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  • I am a Masi and I cannot login
I am a user and I cannot Login
Make sure you are using the correct email address and password.  Also, check you are logging in from the User section and not from the Masi login. If you have forgoten your password then click on 'Forgot Passoword' in the Members tab to reset your password.




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*The free subscription allows you access to a limited version of Sahih Salaam. You will not be able to see or interact with any paying members,
invite your matches to events or select a Masi. If you are a paying member you can be assured that you will be speaking to authentic members only.

Free users can create their profile, talk to the Sahih Salaam support team and more. One payment is all it takes to unlock
All our services (we don’t believe in ‘pay more to access more’).
If you want to find out more, check the ‘About Us’ page, it has lots more details.



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